Refund Policy

At NexaStax, we strive to ensure you are completely satisfied with our micro-SaaS utilities and premium tool plans. Because we offer digital software services and tools (such as advanced PDF converters and media optimizers), please review our refund and billing terms carefully before making a purchase.

We want you to be fully confident in your subscription. If you are not satisfied with your paid NexaStax plan, you are eligible for a full refund within [14 days] of your initial purchase date. No questions asked.

• The 14-day guarantee applies strictly to new initial subscriptions.
• Renewal payments and secondary billing cycles are generally non-refundable unless required by applicable consumer law.

You may cancel your active subscription plan at any time through your account dashboard or by contacting our billing support team:

• Upon cancellation, you will retain access to your paid features until the conclusion of your current billing period.
• We do not provide prorated refunds or credits for partial months of service following a cancellation.

Certain purchases and account actions are strictly non-refundable:

• One-time digital credit packs, single-use utility passes, or custom API quota addons that have been fully utilized.
• Accounts terminated due to violations of our Terms of Service or Acceptable Use Policy.

If you believe you qualify for a refund within our eligibility window, please submit a request to our billing team with your account email and transaction ID. Approved refunds are processed automatically back to your original payment method within [5 to 7 business days].